Articles
Can I Discipline An Employee For Problematic Off-Duty Conduct?
Employee Handbook
Forms & Letters
Benefits of Electronic Referrals
Credit Card Billing Authorization
Insurance Fee Increase Request
New Year Benefits Letter Template
Patient Dismissal Letter Template
Patient Financial Policy Template
Human Resources
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Existing Employee Forms
Employee Issue Documentation Example
Employee Termination Checklist
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Recruitment Forms
Discrimination and Harassment Policy
Phone Interview Screen Questions
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New Employee Forms
Absenteeism and Lateness Policy
Background Check Authorization
New Hire Orientation Scavenger Hunt
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Performance Review Forms
Accounts Coordinator Performance Review Form
Dental Assistant Performance Review Form
Financial Coordinator Performance Review Form
Hygienist Performance Review Form
Implant Coordinator Performance Reivew Form
Lead Surgical Assistant Performance Review Form
Office Manager Performance Review Form
Patient Coordinator Performance Review Form
PR and Marketing Coordinator Performance Review Form
Schedule Coordinator Performance Review Form
Surgical Assistant Performance Review Form
Treatment Coordinator Performance Reivew Form
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Training Checklists
Dental Assistant Training Checklist
Office Manager Training Checklist
PR Marketing Coordinator Training Checklist
Job Descriptions
Accounts Coodinator Job Description
Dental Assistant Job Description
Dental Hygienist Job Description
Financial Coordinator Job Description
Implant Coordinator Job Description
Office Manager Job Description-General
Office Manager Job Description-Specialty
Patient Coordinator Job Description
PR & Marketing Coordinator for General Practitioners Job Description
PR & Marketing Coordinator for Specialists Job Description
Surgical Assistant Job Description
Marketing
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Marketing for All Practices
How to Implement a Referral Program
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Marketing for General Practices
Patient Exit Interview Questions_GP
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Marketing for Specialists
Case of the Quarter Newsletter
Creative PRC Office Visit Ideas
Doctor Call or Meeting Discussion Points
Office Manager Group Networking Kickoff_Specialists
Office Manager Networking Survey
Patient Exit Interview Questions_Specialty
Meetings
Office Policies
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Sample Office Policies
Professional Courtesies Policy
State Agency Inspection and Visitor Policy
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Variations of Responsibilities of a Team Member
Responsibilities of a Team Member v1
Responsibilities of a Team Member v2
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Additional Policy Topic Samples
Procedure Guides
Accounts Coordinator Procedure Guide
Dental Assistant Chairside Daily Duties Checklist (Template)
Dental Assistant Procedure Guide
Dental Hygienist Procedure Guide
Financial Coordinator Procedure Guide
Lead Surgery Assistant Protocols
Office Manager Procedure Guide
Oral Surgery Assistant Responsibilities
Patient Coordinator Procedure Guide
PR Marketing Coordinator for General Practices Procedure Guide
PR Marketing Coordinator for Specialists Job Aid
Schedule Coordinator Procedure Guide
Protocols
Appointment Sequence for General Practice
Appointment Sequence for Specialty Practice
Dental Assistant Handoff to Doctor Protocol
Resources
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Administrative
DocuSign_HIPAA_Compliance_Overview
Reasons to Outsource Insurance December 2018
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Clinical
Scripts
Additional Appointments Script
Communicating with Patients About Keeping Their CC on File Script
Consequence of Non-Treatment Script
Patient Questions Regarding Implants Script
Patient Referral Program Script
Reducing Appointment Cancellations Script
Splitting Hygiene Appointments Script
Training on the Law of Conversion
Why Do I Need a Consultation Script
Virtual Consult Introduction Script
Common Questions for Accounts Coordinator
Common Questions for Assistants
Common Questions for Financial Coordinators
Common Questions for Patient Coordinators