About « ePractice Manager | Systems for next-level growth

 Enjoy a practice that gives you more time to do the things you love, with the people you love.


About Us

We know you want to be an inspired and effective leader of your dental practice, but to achieve this goal and maintain it, you need personnel systems and staff that support your efforts and know what they are doing.

At ePractice Manager, we implement personnel and training systems that relieve the management burden and allow the doctor to focus on patient care. This is why we’ve spent thirty-plus years with thousands of clients, refining and implementing proven systems that allow doctors to focus on patients, not on managing the practice. 

Meet Our Founder

Alan Hollander built a team of over 50 consultants, coaches, and practice administration experts that have serviced thousands of both specialty and general practices over the past three decades.

His company’s systems have set the standard on improving staff and practice efficiency and performance, and how practice owners can unburden themselves from management issues.

Alan lectures extensively to dental groups throughout North America, sharing hands-on experience on best practices in new patient development, increasing case acceptance, improving staff performance, and more.

“Amazing! Insane growth, insane support, and working less hours. But you have to be willing to do what they recommend and take action. Hands down best investment I have made.”

— Hardeep Dhaliwal, MD, DMD

Meet Our Coaches

Nate Elniff

Nate has an educational background in business administration and over six years of experience in the field of dental practice management consulting. He enjoys working to help practices reach their full potential.

He lives in North Carolina with his wife and two boys, and when he’s not out playing golf, he enjoys watching football – go Chiefs!

Wendy Reifer

Wendy has  an educational background in management, marketing, and executive coaching, and has decades of experience working in the dental field. She has a strong passion for helping others achieve their practice and life goals.

Wendy lives in Oregon with her husband and enjoys hiking, travel, and visiting her family.

Katerina Gelotte

Katerina got her education in healthcare administration, and is experienced in process improvement and data analytics.

Katerina lives in Nebraska with her husband, baby boy and two Australian Shepherds. She enjoys being a new mom, spending time in coffee shops, finding new restaurants and only finishing half of each book she starts.

Carla Firestone

Carla has an extensive background in executive coaching, and her approach is focused on creating strong, cohesive teams that reduce overhead, refocus resources, and create results.

Carla lives in Ohio with her son and daughter, and enjoys cheering them on, yoga, creative pursuits, and time with friends and family.

Pam Mills

Pam had over a decade of experience working on the clinical side of dentistry before moving into office, and then regional management.

She lives in Rhode Island with her family, where she enjoys a variety of outdoor activities with them, including hiking, skiing, and boating. Pam is also our resident Harry Potter super-fan.

Andrea Prescott

Andrea got her education in business administration, and has an extensive background in writing and editing. She enjoys working with others to help implement training systems within practices.

She lives in California with her family, and as an award-winning published author, loves to read and write in her spare time.

Britt Curran

With over 15 years of experience in dental consulting and management, Britt has a true passion for dentistry and a contagious enthusiasm for results driven success. 

She splits her time between Boston, MA and Oxford, MS with her husband and two dogs. She’s a huge sports fan, a former elite athlete, and enjoys cheering on the Patriots & Ole Miss come football season!