Webinar: Highly Effective Communication Techniques
Speaker: Alan Hollander, Founder and CEO of ePracticeManager In our second leadership series webinar done with the Texas Dental Association, Alan Hollander discusses how practice owners with good communication skills get better staff performance and higher morale at...
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Webinar: Five Essential Leadership Actions for Your Practice
Speaker: Alan Hollander, Founder and CEO of ePracticeManager In this recent webinar done for the Texas Dental Association, Alan Hollander discusses how to create a true team in your practice. He covers five essential leadership actions every practice owner must master...
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Webinar: The Ideal Office Manager
Speaker: Wendy Reifer, VP Client Management at ePracticeManager What areas of the practice should an office manager maintain control over? Check out our first webinar of 2019 for a thorough overview of an ideal office manager's responsibilities, from the purpose to...
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Webinar: Tracking Practice Diagnostics
Speaker: Alan Hollander, Founder and CEO of ePracticeManager Practice diagnostics are often misunderstood, and even when properly tracked, can be incorrectly managed. Check out our December webinar with Alan Hollander, founder and CEO of ePracticeManager, to learn the...
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Webinar: Annual Housekeeping Checklist
Speaker: Wendy Reifer, VP Client Management at ePracticeManager Get prepared for coming year with our step-by-step, annual housekeeping checklist for your practice. Doing a careful review as early as possible will give you ample time to plan, take the appropriate...
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Webinar: Finding the Right Staff
Speaker: Wendy Reifer, VP Client Management at ePracticeManager At some point every practice is faced with the need to hire new employees, or replace existing staff members who are leaving the office. So what are the best practices for hiring and training qualified...
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Webinar: Team Performance
Speaker: Wendy Reifer, VP Client Management at ePracticeManager Being part of a dental team, or any team, has its challenges. In our August's session we discuss what makes up a dental team, the keys areas of focus, and the techniques that work best to ensure a...
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Webinar: Managing Accounts Receivable
Speaker: Wendy Reifer, VP Client Management at ePracticeManager Managing patient accounts is a vital part of the day-to-day operations in a practice. Our July webinar covers some simple but important topics such as verifying insurance benefits, patient financial...
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Webinar: Advanced Insurance Coding 2018
Speaker: Ben Tuinei, Expert Insurance Analyst at Veritas Dental Resources Dealing with dental insurance is increasing in difficulty, with the rate of denials at an all time high. Check out our June webinar to learn how to effectively appeal claim denials, how to...
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Webinar: Running Effective Office Meetings
Speaker: Wendy Reifer, VP Client of Management at ePracticeManager A very important part of your role in the management of the practice is the successful organization and use of office meetings. Click the link below to learn the basics on formatting and leading...
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Proper Practice Documentation
What’s the likelihood you’ll be sued, or have an employee or HR-related complaint issued against your practice? Unfortunately, it may be higher than you think. With related lawsuits increasing at an alarming rate, having correct HR and personnel management procedures...
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Webinar: Increasing Your Practice’s Online Visibility
Speaker: Andre Adair, Co-Founder & President of CodeMay Do you understand how to effectively use social media channels and basic digital marketing tools to increase your practice's online visibility? Check out April's webinar with Andre Adair, digital marketing...
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Recommended Article from OSHA Review Inc.
"Endocarditis Outbreak at an Oral Surgery Practice – Infection Control" Beginning in October 2014, the New Jersey Department of Health investigated and confirmed fifteen patient transmissions of bacterial endocarditis after oral surgery treatment at the same oral...
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Webinar: Boosting Staff Productivity with Performance Reviews
Speaker: Wendy Reifer, VP of Client Management at ePracticeManager Performance reviews are vital to the expansion of your practice, and when properly utilized, have the ability to boost staff participation and productivity. Check out our March webinar to learn how to...
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Webinar: Increasing Case Acceptance in Your Practice
Speaker: Alan Hollander, CEO & Founder of ePracticeManager Because of time and clinical demands, practice owners can often miss the true causes of why an office can slow down, or even plateau. Learn more about why this occurs, and what you can do to move your...
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A Quick Tip on Suspensions and Discharges
Properly determining the point at which suspension or dismissal of an employees is appropriate can be tricky. A lack of knowledge and proper training in this area can cause major problems, as seen by the significant rise in employee related litigation. It’s really a...
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Important Annual Review
It’s almost the end of January, and time for some annual practice housekeeping to get you organized. We’d like to help you ensure that you’ve covered all of the bases, and get key areas reviewed for the year to come. Doing a careful review as early as possible into...
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Webinar: HR & Personnel Management Essentials
Managing people in a work environment can be stressful and uncomfortable. To avoid confrontation corrective meetings, job performance reviews, and important discussions with staff are often put off. In the following webinar, put on in partnership with the Texas...
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What are Key Performance Indicators (KPIs)?
KPI Defined KPI is an abbreviation for “Key Performance Indicator”. It is a statistic that measures the performance in achieving key objectives, such as general office and specific job productivity. Successful businesses use KPIs to monitor all areas of their...
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Open-Ended Questions & Case Acceptance
Open-ended questions should be used to encourage a full and meaningful response that communicates the patient's understanding and feelings about their proposed treatment. These are the opposite of closed-ended questions that can be answered with a simple "yes" or...
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Employee Theft: Minimizing Risk
Did you know that seven percent of annual revenue is lost to employee theft and fraud?[1] Although most dental offices have a small number of staff, and fraud and theft are more easily hidden in a large group, one of the main findings of the study indicated that the...
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Hiring a New Employee: What Not to Ask
Employers and those interviewing job candidates must know the laws associated with what you may or may not ask when screening prospective employees. Unfamiliarity with these areas can open the door to all kinds of problems. As an employer, and per Federal Equal...
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Family Members: To Hire, or Not to Hire
Working with a family member can be enjoyable and fulfilling. You know them well, and more than likely you are aware of his or her strengths and weaknesses. And, if you are even considering hiring this person, the trust factor is already higher. Let’s be honest,...
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Bill O’Reilly and Your Practice
It would be fair to say that the vast majority of us couldn’t help seeing the news about Bill O’Reilly’s departure from Fox News (Source: Fox News, click here). Whether you are a supporter of O’Reilly’s or not, there’s an important HR message. Here we have a...
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Dental Health Behaviors, Dentition, and Mortality in the Elderly: The Leisure World Cohort Study
Journal of Aging Research - PMCID: PMC3124861 Annlia PaganiniHill, Stuart C. White, and Kathryn A. Atchison Department of Preventive Medicine, Keck School of Medicine, University of Southern California, Los Angeles, CA 90033, USA Department of Neurology, University...
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