Webinar: Finding the Right Staff

Webinar: Finding the Right Staff

Speaker: Wendy Reifer, VP Client Management at ePracticeManager At some point every practice is faced with the need to hire new employees, or replace existing staff members who are leaving the office. So what are the best practices for hiring and training qualified...

read more
Webinar: Team Performance

Webinar: Team Performance

Speaker: Wendy Reifer, VP Client Management at ePracticeManager Being part of a dental team, or any team, has its challenges. In our August's session we discuss what makes up a dental team, the keys areas of focus, and the techniques that work best to ensure a...

read more
Webinar: Managing Accounts Receivable

Webinar: Managing Accounts Receivable

Speaker: Wendy Reifer, VP Client Management at ePracticeManager Managing patient accounts is a vital part of the day-to-day operations in a practice.  Our July webinar covers some simple but important topics such as verifying insurance benefits, patient financial...

read more
Webinar: Advanced Insurance Coding 2018

Webinar: Advanced Insurance Coding 2018

Speaker: Ben Tuinei, Expert Insurance Analyst at Veritas Dental Resources Dealing with dental insurance is increasing in difficulty, with the rate of denials at an all time high. Check out our June webinar to learn how to effectively appeal claim denials, how to...

read more
Webinar: Running Effective Office Meetings

Webinar: Running Effective Office Meetings

Speaker:  Wendy Reifer, VP Client of Management at ePracticeManager  A very important part of your role in the management of the practice is the successful organization and use of office meetings. Click the link below to learn the basics on formatting and leading...

read more
Proper Practice Documentation

Proper Practice Documentation

What’s the likelihood you’ll be sued, or have an employee or HR-related complaint issued against your practice? Unfortunately, it may be higher than you think. With related lawsuits increasing at an alarming rate, having correct HR and personnel management procedures...

read more
A Quick Tip on Suspensions and Discharges

A Quick Tip on Suspensions and Discharges

Properly determining the point at which  suspension or dismissal of an employees is appropriate can be tricky. A lack of knowledge and proper training in this area can cause major problems, as seen by the significant rise in employee related litigation.  It’s really a...

read more
Important Annual Review

Important Annual Review

It’s almost the end of January, and time for some annual practice housekeeping to get you organized. We’d like to help you ensure that you’ve covered all of the bases, and get key areas reviewed for the year to come. Doing a careful review as early as possible into...

read more
Open-Ended Questions & Case Acceptance

Open-Ended Questions & Case Acceptance

Open-ended questions should be used to encourage a full and meaningful response that communicates the patient's understanding and feelings about their proposed treatment.   These are the opposite of closed-ended questions that can be answered with a simple "yes" or...

read more
Employee Theft: Minimizing Risk

Employee Theft: Minimizing Risk

Did you know that seven percent of annual revenue is lost to employee theft and fraud?[1] Although most dental offices have a small number of staff, and fraud and theft are more easily hidden in a large group, one of the main findings of the study indicated that the...

read more
Bill O’Reilly and Your Practice

Bill O’Reilly and Your Practice

It would be fair to say that the vast majority of us couldn’t help seeing the news about Bill O’Reilly’s departure from Fox News (Source: Fox News, click here). Whether you are a supporter of O’Reilly’s or not, there’s an important HR message. Here we have a...

read more

Categories