KPI Defined KPI is an abbreviation for “Key Performance Indicator”. It is a statistic that measures the performance in achieving key objectives, such as general office and specific job productivity. Successful businesses use KPIs to monitor all areas of their organization. Without KPIs, a business is running blind. You wouldn’t want to drive a car […]
Open-ended questions should be used to encourage a full and meaningful response that communicates the patient’s understanding and feelings about their proposed treatment. These are the opposite of closed-ended questions that can be answered with a simple “yes” or “no” response. Such questions don’t encourage meaningful dialogue between patients and providers. Open-ended questions typically […]
