Practice Productivity « ePractice Manager | Focus on patients, not on running the office.


Archive for the ‘Practice Productivity’ Category

What are Key Performance Indicators (KPIs)?

KPI Defined KPI is an abbreviation for “Key Performance Indicator”. It is a statistic that measures the performance in achieving key objectives, such as general office and specific job productivity. Successful businesses use KPIs to monitor all areas of their organization. Without KPIs, a business is running blind. You wouldn’t want to drive a car […]

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Open-Ended Questions & Case Acceptance

Open-ended questions should be used to encourage a full and meaningful response that communicates the patient’s understanding and feelings about their proposed treatment.   These are the opposite of closed-ended questions that can be answered with a simple “yes” or “no” response. Such questions don’t encourage meaningful dialogue between patients and providers. Open-ended questions typically […]

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