As a subscriber, you will have access to an extensive library of documents, articles, scripts, policies, and templates – updated regularly with the most current information.
Below you will find the full list, with samples to download and view.
Annual Checklist Blog
AR benchmarking
Can I Discipline An Employee For Problematic Off-Duty Conduct?
Common Practice Abbreviations
Dental Practice Glossary
Guide to Case Presentation
How Oral Health Affects the Rest of You
Overtime
Poor Oral Health
Employee Handbook Template
Benefits of Electronic Referrals
Consent to Dental Treatment
Credit Card Billing Authorization
New Year Benefits Letter Template
Office Supplies Request Form
Patient Dismissal Letter Template
Patient Financial Policy Template
Photo Release
Referral Dismissal Letter Template
Refusal of Dental Treatment
Treatment Plan
Write Off Propsoal
Year End Benefits Letter Template
Accident Report Form
Employee Issue Documentation Example
Employee Status Change Form
Employee Warning Record
Exit Interview
Paid Time Off Request
Personnel File Checklist
Termination Record
Compensation
Discrimination and Harassment Policy
Drug Policy
Employment Offer Template
In-person Interview Questions
Interview Notes
Phone Interview Screen Questions
Absenteeism and Lateness Policy
Background Check Authorization
Compensation Verification
Emergency Contact Information
Hiring Checklist
I-9 Form
New Hire Orientation Scavenger Hunt
Onboarding Checklist
Personnel Data Sheet
W-4 Form
Accounts Coordinator Performance Review Form
Dental Assistant Performance Review Form
Financial Coordinator Performance Review Form
Hygienist Performance Review Form
Implant Coordinator Performance Reivew Form
Lead Surgical Assistant Performance Review Form
Office Manager Performance Review Form
Patient Coordinator Performance Review Form
PR and Marketing Coordinator Performance Review Form
Schedule Coordinator Performance Review Form
Surgical Assistant Performance Review Form
Treatment Coordinator Performance Reivew Form
Assistant Training Checklist
Dental Assistant Training Checklist
Hygienist Training Checklist
Office Manager Training Checklist
PR Marketing Coordinator Training Checklist
Schedule Coordinator Training Checklist
Treatment Coordinator Training Checklist
Accounts Coodinator Job Description
Dental Assistant Job Description
Dental Hygienist Job Description
Financial Coordinator Job Description
Implant Coordinator Job Description
Lead Position Addendum
Office Manager Job Description-General
Office Manager Job Description-Specialty
Patient Coordinator Job Description
Person of the day addendum
PR & Marketing Coordinator for General Practitioners Job Description
PR & Marketing Coordinator for Specialists Job Description
Schedule Coordinator Job Description
Surgical Assistant Job Description
Treatment Coordinator Job Description
Conquest Marketing
How to Implement a Referral Program
Patient Review Prompts
Sample Mission Statements
Introduction to Marketing
Patient Brochure Template
Patient Exit Interview Questions_GP
Case of the Quarter Newsletter
Creative PRC Office Visit Ideas
Doctor Call or Meeting Discussion Points
Doctor letter
Event Preparation Timeline
Lunch & Learn Email Template
Lunch & Learn Survey
Lunch and Learn Invitation
Office Manager Group Networking Kickoff_Specialists
Office Manager Networking Survey
Patient Exit Interview Questions_Specialty
Perio Marketing Plan
PR Calendar Events
Rebrand
Tri-Fold Brochure Template Example
Visiting Referring Practices
Interruptions Policy
Lunch Break Policy
Meal Waiver
Professional Courtesies Policy
State Agency Inspection and Visitor Policy
Time Off Benefits Policy
Responsibilities of a Team Member
Responsibilities of a Team Member with Disciplinary Consequences
Call Monitoring & Recording Acknowledgement
Clock In & Out Policy
Company Christmas Party Policy
Company Credit Card Policy
Completing Tasks Policy
Confidentiality & Non-solicitation Policy
COVID-19 Policy & Procedures
Employee Birthday Policy
Employee Dress Code Policy
Employee Parking Policy
Employee Personal Work Vehicle Policy
Etiquette with Patients Policy
Executive Meetings Policy
Firearms & Weapons Policy
General Policy
Handling Upset Patients Policy
Locking Office Policy
Mileage Log
Morning Huddle Policy
Office Chatter Policy
Office Cleanliness Policy
Office Etiquette Policy
Office Gossip Policy
Office Maintenance Policy
Office Schedule Policy
Office Supplies Policy
Personal Calls & Cell Phone Policy
Phone Answering & Etiquette Policy
Policy Acknowledgement
Practice Gift Policy
Sexual Harassment Policy
Waste Basket Policy
Accounts Coordinator Procedure Guide
Addendum A Fee Schedule
Dental Assistant Chairside Daily Duties Checklist (Template)
Dental Assistant Procedure Guide
Dental Hygienist Procedure Guide
Financial Coordinator Procedure Guide
Lead Surgery Assistant Protocols
Office Manager Procedure Guide
Oral Surgery Assistant Responsibilities
Patient Coordinator Procedure Guide
PR Marketing Coordinator for General Practices Procedure Guide
PR Marketing Coordinator for Specialists Job Aid
Schedule Coordinator Procedure Guide
Surgical Assistant Checklists
Surgical Assistant Procedure Guide
Treatment Coordinator Procedure Guide
Appointment Sequence for General Practice
Appointment Sequence for Specialty Practice
Dental Assistant Handoff to Doctor Protocol
Hygienist Handoff to Doctor Protocol
New Location Checklist
Pizza and Protocols
Proposal Protocol Email Template & Attachment
Training Academy
Virtual Consult Flow
DocuSign_HIPAA_Compliance_Overview
Mobile Payment Options
Reasons to Outsource Insurance December 2018
Needle stick report
OSHA requirments needlestick
SRP analysis
SRP guideline
Additional Appointments Script
Checkout Suggestions Script
Communicating with Patients About Keeping Their CC on File Script
Consequence of Non-Treatment Script
In-Out of Network Script
New Patient Inquiries Script
Patient Forms Script
Patient Intake Script
Patient Questions Regarding Implants Script
Patient Referral Program Script
Reducing Appointment Cancellations Script
Shopping Implants Script
Splitting Hygiene Appointments Script
Triage Script
Training on the Law of Conversion
Why Do I Need a Consultation Script
Common Questions for Accounts Coordinator
Common Questions for Assistants
Common Questions for Doctors
Common Questions for Financial Coordinators
Common Questions for Patient Coordinators
Common Questions for Schedule Coordinators
Common Questions for Treatment Coordinators