December 22nd, 2025
Guest: Ben Tuinei 

In this episode, Alan and Sarah are joined by Ben Tuinei, Founder of Veritas Dental Resources, to unpack the realities of dental insurance and PPO contracts. With nearly 20 years of experience and having worked with thousands of dental practices, Ben brings a practical, no-nonsense perspective to navigating third-party payers.

In this episode, Ben breaks down how PPO contracts really work, where practices are leaving money on the table, and what options exist beyond simply accepting unfavorable terms. He shares actionable strategies for negotiating with payers, optimizing PPO participation, and strengthening practice revenue without compromising patient care.

Key takeaways:

• How to evaluate whether PPO participation is actually benefiting your practice
• Common mistakes practices make when negotiating with payors
• When renegotiation makes sense — and when it doesn’t
• Strategies to improve revenue while maintaining operational stability

A must-listen for practice owners and managers looking to better understand their insurance landscape and make more informed financial decisions.