June 16, 2026

In this episode of Inside the Practice, Alan and Sarah welcome Monica Cappelli, founder of Revv Systems for an insightful conversation on dental billing, revenue cycle management, and the financial health of today’s dental practices.

Monica shares her journey into the dental industry and explains why effective revenue cycle management is critical for practice success. Together, they explore common billing and insurance mistakes that impact profitability, how to identify revenue leaks before they become costly problems, and the key performance indicators every practice owner should be tracking.

The discussion also covers strategies for improving collections, reducing aging accounts receivable, creating efficient front-office systems, and building stronger teams through coaching and leadership. Whether you’re a new practice owner or looking to optimize an established practice, this episode offers actionable insights to help improve operational efficiency, strengthen financial performance, and support long-term growth.